Privacy Policy

Effective Date: August 22, 2026 

Mind-Body Connection Therapy ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, manage, and protect information when you visit our website, mind-bodyconnection.care (the "Site"), communicate with us, or utilize our services. 

1. How We Collect Your Information 

We collect information in two main ways: directly when you provide it to us, and automatically as you navigate through our Site. 

• Personal Information You Provide: 

• Contact & Inquiry Data: Name, email address, phone number, and any details you submit through contact forms, appointment booking forms, or email inquiries. 

• Protected Health Information (PHI): 

• When you receive healthcare or therapeutic services from us, personal health details you provide are considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). PHI is governed by our Notice of Privacy Practices (NPP), which provides specific details on clinical confidentiality. 

• Automatically Collected Data: 

• Technical Data: IP address, browser type, operating system, referring URL, and pages visited on our Site. 

• Cookies and Tracking: We use essential cookies and basic analytical tools to help our Site function efficiently and analyze general traffic trends. 

2. How We Use Your Information 

We use the information collected for the following operational and administrative purposes: 

• Delivering Services: To fulfill or meet the reason you provided the information, such as to schedule appointments, respond to inquiries, process transactions, and provide therapeutic services. 

• Communication: To send administrative updates, appointment reminders, billing notices, or responses to customer support requests. 

• Site Improvement: To monitor, analyze, and optimize website functionality, security, and user experience. 

• Legal Compliance: To comply with applicable laws, ethical standards, licensing requirements, and court orders. 

3. How We Share Your Information 

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances: 

• Service Providers & Business Associates: We share data with trusted third-party vendors who assist us in operating our practice (e.g., secure electronic health record (EHR) platforms, website hosting, and payment processors). These vendors are contractually required to maintain strict confidentiality and HIPAA compliance where applicable. 

• Legal Requirements & Safety: We may disclose information if required by law or in good-faith belief that disclosure is necessary to: 

• Comply with a subpoena, court order, or legal process. 

• Protect the personal safety of our clients, staff, or the public (e.g., mandatory reporting duties regarding imminent harm or abuse). 

• Business Transfers: In the event of a merger, acquisition, or sale of practice assets, client data may be transferred as part of standard business operations in accordance with privacy laws. 

4. Additional Information about Our Services 

• Visiting the Website: In general, you can visit our websites without telling us who you are or providing us with your business information.  However, we collect the IP (Internet protocol) addresses of all visitors to our websites and other related information such as page requests, browser type, operating system, and average time spent on our websites.  We use this information to monitor and improve our websites. 

• Cookies: Our websites may use a technology called “cookies”.  A cookie is a tiny element of data that our websites and our third party technology providers can send to your browser, which may then be stored on your hard drive so we can recognize you when you return.  If you have registered with our Services, these cookies:  (1) may let us know who you are, (2) may be necessary to access your information in order to deliver the Services, and (3) may provide us and our service providers with information that we will use to personalize our Services and marketing activities.  You may set your web browser to limit or block the use of cookies.  However, should you decide not to accept cookies from our websites, you may limit the functionality we can provide when you visit our Services. 

• Tracer Tags: Our Services and email communications may also use a technology called “tracer tags”.  These may also be referred to as “clear GIFs” or “web beacons”.  This technology allows us and our third party technology providers to understand which pages or content you view.  These tracer tags are used to help us optimize and tailor our Services for you and other web visitors. 

• Google Analytics: We use automated technologies and applications, such as Google Analytics, to evaluate usage of our Services.  We also may use other analytic means to evaluate our websites and services.  We use these tools to help us improve the Services, performance, and user experiences.  These entities may use cookies and other tracking technologies to perform their services.  To learn how Google Analytics collects and processes data, please visit: http://www.google.com/analytics/learn/privacy.html‍ 

• Software Development Kits: When you download and use our mobile applications, we may use third party services to develop and deliver the software and to monitor your use of the application, including by associating your use and user account with mobile device identifiers and information about your use of third-party websites and services, consistent with any applicable mobile platform requirements. 

5. How We Respond to Do Not Track (DNT) Settings:  Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature.  At the present time, we do not respond to DNT signals. 

• Linked Sites. The Site contains links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. Links to External Sites are not a referral or endorsement of any other entity, item, or service. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster of External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of any materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access any External Sites, you do so at your own risk. 

6. Information for Users from Outside of the United States 

If you use the Services or provide us your information from outside the United States, your information will be transferred to, stored and processed in the United States and other countries where Mind-Body Connection Therapy or its service providers operate in accordance with this Privacy Policy and applicable laws. Please note that data protection and consumer protection laws of the United States and such other countries may differ from the data protection or consumer protection laws in your country. By using the Services or providing us with your information, you understand that your information will be collected from and processed in the United States and other countries where Mind-Body Connection Therapy or its service providers operate, and acknowledge that your information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions. 

7. Data Security & Storage 

We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of your information in our custody and control.  No data, on the Internet or otherwise, can be guaranteed to be 100% secure.  While we strive to protect your information from unauthorized access, use, or disclosure, Mind-Body Connection Therapy cannot and does not ensure or warrant the security of your information. 

• Unencrypted website forms and standard email are not fully secure communication channels. We strongly urge you to use our encrypted portal for transmitting sensitive health or personal information. 

• We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by state medical record retention laws. 

8. Your Rights and Choices 

Depending on your location and client status, you have rights regarding your personal information: 

• Access and Correction: You may request access to or correction of the personal information we hold about you. 

• Cookie Preferences: You can set your web browser to refuse cookies or alert you when cookies are being sent. 

• Opt-Out: You can opt out of non-essential electronic communications by following the unsubscribe instructions in our emails. 

• HIPAA Rights: Active clients have specific rights regarding their medical records, as outlined in our Notice of Privacy Practices. 

9. Third-Party Links 

Our Site may contain links to external websites, articles, or platforms. We do not control and are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. 

10. Children's Privacy 

Our Site is not intended for unsupervised children under the age of 13. We do not knowingly collect personal information directly from children under 13 online without explicit parent or legal guardian consent. 

11. California Residents 

If you are a California resident, your information may be covered by the California Consumer Privacy Act (CCPA).  The below disclosures apply to the extent the CCPA applies to your data, subject to any applicable exemptions. 

• “Personal Information” We Collect:  The categories of “personal information,” as defined in the CCPA, that we collect include: 

• Identifiers 

• Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) 

• Characteristics of protected classifications under California or federal law 

• Commercial information 

• Internet or other electronic network activity information 

• Professional or employment related information 

• Inferences drawn from other personal information 

• Mind-Body Connection Therapy may obtain, use, and share these data categories as detailed in the “How We Collect Your Information,” “How We Use Your Information,” and “Sharing Your Information” sections of this Privacy Policy, above. 

• “Sales” of Personal Information:  We do not “sell” your personal information as that term is defined in the CCPA. 

• Your California Privacy Rights:  You may have the following rights with respect to your personal information under the CCPA: 

(i) Right to Know About Personal Information Collected, Disclosed, or Sold:  You may have the right to request that we provide certain information to you about our collection and use of your personal information over the past twelve (12) months.  Specifically, you may have the right to request disclosure of: 

The specific pieces of personal information we collected about you; 

The categories of personal information we collected about you; 

The categories of sources from which personal information was collected; 

Our business or commercial purpose for collecting or disclosing personal information; and 

The categories of third parties with whom we shared personal information. 

(ii) Right to Request Deletion of Personal Information:  You may also have the right to request that we delete any of your personal information that we collected or maintain about you, subject to certain exceptions. 

(iii) Right to Nondiscrimination for the Exercise of a Consumer’s Privacy Rights:  We will not unlawfully discriminate against you for exercising any of your applicable privacy rights. 

• Exercising Your California Privacy Rights:  To request to exercise your CCPA rights described above, please submit a verifiable consumer request to us by using the information in the “Contact Us” section below.  Only you or your “authorized agent,” as defined in the CCPA, may make a verifiable consumer request related to your personal information. 

Your verifiable consumer request must:  (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.  We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  We will use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.  Making a verifiable consumer request does not require you to create an account with us. 

• Response Timing and Format:  We will make our best effort to respond to a verifiable consumer request no later than forty-five (45) days after receipt.  If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.  No later than (10) days of receiving the request, we will confirm receipt and provide information about its verification and processing of the request.  Mind-Body Connection Therapy will maintain records of consumer requests made pursuant to the CCPA as well as our response to said requests for a period of at least twenty-four (24) months. 

12. Changes to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site or our services after updates are posted signifies your acceptance of the revised policy. 

13. Contact Us 

If you have questions or concerns about this Privacy Policy or our privacy practices, please reach out to us: 

• Business Name: Mind-Body Connection Therapy 

• Website: mind-bodyconnection.care 

• Email: info@mind-bodyconnection.care 

• Phone: 510-833-7233